Privacy Policy for Next Steps
Effective Date: Dec 11 2025
1. Introduction
At Next Steps, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application. Our goal is to provide a secure and supportive experience for individuals using our platform for tailored reentry planning.
2. Information We Collect
To provide you with customized reentry support, we collect the following types of information:
A. Personal Identifiers
● What we collect: Name, date of birth, phone number, email address, and other contact information.
● Why: To create your tailored reentry plan, provide reminders, and contact you for follow-up support.
B. Location Data
● What we collect: Approximate location (based on user consent).
● Why: To recommend nearby resources like housing, employment centers, healthcare, or ID services.
C. Reentry Profile Data
● What we collect: Information about housing status, employment needs, educational background, mental health, substance use history, family support, transportation, and digital literacy.
● Why: To generate step-by-step, personalized reentry plans that match your individual needs.
D. App Usage Data
● What we collect: Features accessed, time spent in app, error logs, and clicks.
● Why: To improve app performance and understand how users engage with our tools.
E. Device Information
● What we collect: Device type, OS version, IP address, and crash data.
● Why: To maintain app functionality and address technical issues.
3. How We Use Your Information
Your data is used strictly to enhance your reentry experience. Specifically, we use your data to:
● Generate a custom, actionable reentry plan tailored to your goals.
● Help you find nearby reentry resources (with your permission).
● Provide reminders or updates related to your plan.
● Improve our app and user experience.
● Fulfill legal or regulatory obligations if required.
4. Data Sharing & Disclosure
We do not sell your personal information. Data is only shared with:
● Authorized service providers (for technical operations or data storage), under strict confidentiality agreements.
● Case managers or partner organizations if you explicitly opt in to share your profile with them.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request to delete your data at any time.
6. Your Rights and Choices
You have the right to:
● Access the information we hold about you.
● Correct inaccurate personal data.
● Request deletion of your data.
● Withdraw consent for location or data tracking.
You can manage most of these settings directly in the app or by contacting us.
7. Apple App Store Privacy Compliance
In accordance with Apple’s App Store and Google Play Store’s Privacy Guidelines:
● We clearly request your consent before accessing sensitive data (like location).
● We provide a Data Safety Notice before collecting any personal or tracking information.
● Data used for analytics is aggregated and anonymized where possible.
8. Data Security
We implement technical, physical, and administrative safeguards (such as encryption, access controls, and secure storage) to protect your personal data against unauthorized access or misuse.
9. Children’s Privacy
This app is not intended for children under 13. We do not knowingly collect personal information from children under 13 without verified parental consent.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted in the app with the effective date. You will be notified if significant changes are made.
11. Contact Us
If you have questions or concerns about your privacy, please contact us at:
RREPS – Recidivism Reduction Educational Programs Services
● Email: Admin@rreps.net
● Website: www.rreps.net