Our Recidivism Reduction hotline project allow people recently released from prison/jail and those seeking reentry information to connect with a RREPS operator to request information about, and set up warm referrals to, employment, housing, healthcare, and public benefits services. Upon receiving a call from a returning citizen, their loved one and/or supporters our staff/volunteers will connect the caller with resources and services in our database which reach throughout the state. The hotline operators will also follow back up with each caller and ensure their needs are met. Launching this hotline has enhanced our current Recidivism Reduction Direct Service model by adding the capability to provide immediate assistance to our long-term mentoring model.

Our Recidivism Reduction hotline project covers all 100 counties throughout the state of North Carolina. Our data base comprise of the following categories & subcategories;

Education: This includes educational opportunities, tutoring, etc.

Employment: These are orgs offering job opportunities, workforce development, etc.

Essential Needs: These are basic needs such as food, transportation, etc.

Healthcare: This includes medical, mental, and substance abuse healthcare.

Housing: This includes all types of housing including emergency housing.

Legal: This includes any legal services, as well as resources around taxes and voting.

Religious Services: This includes any faith-based services for people.

Safety + Security: This includes training on how to interact with police, community watches, etc.

Support Systems: These are support networks like family/parenting programs, reentry, peer support, etc.